Axiom

Terms of service

The terms for using Axiom.

These terms are an agreement between you and Nuare Studio Inc., the company in British Columbia, Canada, that makes Axiom. They cover the Axiom apps, the account service, and paid plans. We wrote them to be read, so short sentences and plain words come first.

Effective October 10, 2026

1.Who we are and what these terms cover

Axiom is made by Nuare Studio Inc., a company incorporated in British Columbia, Canada. In these terms, "Axiom", "we" and "us" mean Nuare Studio Inc. "You" means the person or organization using Axiom.

These terms apply to the Axiom apps for Mac, iPhone and iPad, the Axiom account service, encrypted sync, public sharing, hosted AI features, and the paid plans described on the Pricing page. Our Privacy Policy and Refund Policy are part of these terms.

By creating an account, or by using Axiom, you agree to these terms. If you use Axiom for an organization, you confirm that you can accept these terms for it.

2.Your account

  • You must be at least 13 years old, or older if the law where you live sets a higher age for using an online service on your own, to create an account. If you are under the age of majority where you live, a parent or guardian must agree to these terms for you.
  • Give accurate account details and keep your sign-in methods secure. Do not share sign-in links or pairing codes.
  • You are responsible for what happens under your account, including actions you approve on a Mac you control.
  • Tell us promptly at support@aiaxiom.app if you think someone else has access to your account.

3.Plans, prices and taxes

Axiom has a Free plan and a paid plan, Axiom Plus. Current prices and what each plan includes are on the Pricing page.

  • Axiom Plus costs US$15 per month, plus applicable tax. It gives you a whole month of casual AI work: each paid month includes an Axiom AI allowance, and 600 minutes of cloud speech recognition. The app shows how much of it you have used.
  • The Free plan costs nothing. You can bring your own AI key, and nothing in Axiom is paywalled. New accounts also get a welcome gift of AI, described in section 7.
  • AI credits are one-time purchases. You can buy AI credits in any amount from US$5 to US$5,000, plus tax, in the app. Before you pay, the app shows exactly how many AI credits you get. AI credits are available on the Free plan and on Axiom Plus.
  • Pay-as-you-go models are not offered yet. When they are, they will use the same AI credits.
  • Prices are in US dollars. Taxes such as sales tax, VAT or GST are added where they apply and are shown at checkout.

4.Payments and the merchant of record

Payments for Axiom are processed through Stripe Managed Payments. Link, a payment service of Stripe, acts as the merchant of record for your purchase. This means:

  • Link sells the purchase to you, charges your payment method, and appears on your card or bank statement.
  • Link calculates, collects and pays the sales tax, VAT or GST that applies to your purchase.
  • Your purchase is also covered by Link's own terms, at link.com/terms, and by Stripe's privacy policy, at stripe.com/privacy.
  • Link and Stripe may handle refund requests, chargebacks and payment disputes under their own policies, including issuing a refund that we did not initiate.

Axiom never receives your full card number. See the Privacy Policy for the payment information we do receive.

5.Subscriptions and automatic renewal

  • Axiom Plus renews automatically every month until you cancel. By subscribing, you authorize Link to charge the monthly price plus tax at the start of each monthly period, using the payment method you gave at checkout.
  • Each monthly period starts on the day you subscribed. Your monthly AI allowance starts when that month's payment succeeds.
  • If a renewal payment fails, Plus may stay active for a short grace period while payment is retried, currently 3 days. If payment still fails, your account moves to the Free plan.
  • We may change the price of Axiom Plus. We will tell you by email at least 30 days before a new price applies to your subscription. The new price applies from your next monthly period after that notice. If you do not want to pay the new price, cancel before it starts.

6.Cancellation and refunds

You can cancel Axiom Plus at any time from Settings, Account, Manage Billing in the Axiom app, or from your Link account. When you cancel, Plus stays active until the end of the monthly period you already paid for, and then it does not renew.

Payments are not refundable, including for partly used months, unused allowance or unused AI credits, except where the law requires a refund. If Axiom charges you wrongly, for example twice for the same purchase, we will fix it or refund it. We look at each case on its own. Nothing in these terms takes away rights you have under consumer protection laws that cannot be waived by contract. The Refund Policy explains this in full, including the withdrawal right for consumers in the European Union and the United Kingdom.

7.AI allowance and AI credits

  • The free AI allowance, the monthly Plus allowance and AI credits measure how much Axiom AI you can use. They are a usage limit, not money, not a deposit and not a stored-value account.
  • They have no cash value. They cannot be sold, transferred to another account, or exchanged for money, except where the law requires it.
  • Axiom uses your free or monthly AI allowance first, then your AI credits.
  • Plus allowance: each paid month includes an Axiom AI allowance, and 600 minutes of cloud speech recognition. The allowance for a month ends with that month. Unused allowance does not carry over.
  • Free allowance: each account gets a welcome AI allowance, once, after you verify your email address. There is no refill in the month you sign up. After that, active Free accounts may receive a monthly refill. An account is active if it signed in or used Axiom AI in the last 60 days. Refill availability and amounts can vary; the app shows your available allowance and any scheduled refill. These gifts are not a promise of a fixed amount.
  • AI credits: AI credits never expire. They stay in your account for as long as it is open.
  • We do not offer a self-service refund for AI credits. If a payment is refunded or disputed, only the unspent part of the allowance or AI credits that came from it is removed. What you already used stays used.
  • Unused AI credits are forfeited when you delete your account, except where the law requires otherwise. The app warns you about this before you delete your account.
  • We may limit or pause Axiom AI to protect the service, for example during an outage at an AI service provider, unusual demand, or when service capacity is reached. Local features keep working.

8.Acceptable use

Use Axiom lawfully and respectfully. You must not use Axiom, or ask its AI features, to:

  • break the law, or infringe other people's rights, including privacy and intellectual property rights;
  • create or share content that sexually exploits children, promotes violence against people, or harasses, threatens or defrauds anyone;
  • gain access to systems, accounts or data you are not authorized to use, or spread malware;
  • send spam, or automate actions on websites or apps in ways their owners do not allow;
  • get around usage limits, share one paid account among many people, or resell Axiom, its AI allowance or AI credits;
  • interfere with, overload, probe or reverse engineer the Axiom service, except where the law allows it;
  • break the usage policies that apply to the AI services that process your request.

Public pages you publish with Axiom must follow the same rules. We may remove public content that breaks them.

9.Your content

Your chats, Notes, files and other content stay yours. You give us only the permission we need to store, sync, process and display your content so that Axiom works for you, and to publish content that you choose to make public. This permission ends when you delete the content or your account, except for copies we must keep for a limited time for backups, security or legal reasons, as described in the Privacy Policy.

You are responsible for having the rights to the content you give to Axiom.

10.AI output and actions on your Mac

  • AI output can be wrong, incomplete, out of date or offensive, even when it sounds confident. Check important output before you rely on it.
  • AI output is not professional advice. Do not use it as a substitute for a doctor, lawyer, accountant, financial adviser or other qualified professional.
  • Axiom can act on your Mac, in apps and in websites, under the permissions and approval settings you choose. You are responsible for the actions you allow or approve, and for reviewing results.
  • Hosted AI requests are processed by AI service providers acting on Axiom's behalf. Output from different models can differ, and models can change over time.
  • As between you and us, you may use the output you receive, subject to these terms, the law and the rights of others. Similar output may be given to other users.

11.Third-party services

Axiom works with services we do not control, such as your own AI provider accounts, Stripe and Link, Sign in with Apple, Sign in with Google, and websites you ask Axiom to use. Their own terms and policies apply to your use of them. We are not responsible for those services, their availability, or their charges to you.

12.Axiom's software and feedback

Axiom, its apps, design and brand belong to Nuare Studio Inc. and its licensors. While you follow these terms, we give you a personal, non-exclusive, non-transferable, revocable license to use the Axiom apps on devices you own or control. Open-source parts are licensed under their own licenses.

If you send us feedback or ideas, we may use them without owing you anything.

Some features are labeled beta, preview or early access. They may change, break or be removed, and they are provided as they are.

13.Suspension and termination

  • You can stop using Axiom and delete your account at any time from account settings. Cancel any Plus subscription first, or deleting your account will cancel it. Deleting your account forfeits unused AI credits, as section 7 explains.
  • We may suspend or close your account, or remove access to a feature, if you seriously or repeatedly break these terms, if you do not pay, if the law requires it, or if it is needed to protect other users, the service or third parties.
  • Where it is reasonable and lawful, we will tell you first, explain why, and give you a chance to fix the problem or export your data.
  • If we close your account for a reason that is not your fault, or stop offering Axiom Plus, you will not be charged again. We do not refund the unused part of a period you already paid for, except where the law requires a refund. This does not take away rights you have under consumer protection laws that cannot be waived by contract.
  • Sections that by their nature should continue after the end of this agreement will continue, including sections 7, 10, 14, 15, 16 and 18.

14.Disclaimers

To the extent the law allows, Axiom is provided "as is" and "as available". We do not promise that Axiom will be uninterrupted, error-free, or suitable for a particular purpose, or that AI output will be accurate. Some places do not allow these disclaimers, so some of them may not apply to you. If you are a consumer, you keep any guarantees or warranties that the law gives you and that cannot be excluded.

15.Limits on liability

To the extent the law allows:

  • we are not liable for indirect, incidental, special, consequential or punitive losses, or for lost profits, revenue, data or goodwill;
  • our total liability for all claims related to Axiom is limited to the greater of the amount you paid for Axiom in the 12 months before the event that caused the claim, and US$50.

These limits do not apply to liability that cannot be limited by law, such as liability for fraud, for death or personal injury caused by negligence, or for gross negligence or intentional misconduct where the law does not allow it to be limited. If you are a consumer, these limits do not take away your mandatory legal rights.

16.Responsibility for claims

If you use Axiom for business, you will cover our reasonable costs from third-party claims caused by your content or your breach of these terms. This section does not apply to consumers, to the extent the law does not allow it.

17.Changes to Axiom and to these terms

Axiom changes as we improve it. We may add, change or remove features. If a change removes a major part of Axiom Plus, we will tell you, and you can cancel before your next renewal. This does not take away rights you have under consumer protection laws that cannot be waived by contract.

We may update these terms. If a change is material, we will tell you at least 30 days before it takes effect, by email or in the app. If you do not agree, you can cancel and stop using Axiom before the change takes effect. Continuing to use Axiom after that date means you accept the updated terms.

18.Governing law and disputes

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there. The courts of British Columbia have jurisdiction over disputes about these terms or Axiom.

If you are a consumer, you also keep the protection of the mandatory laws of the place where you live, and you may bring a claim in the courts where you live if the law allows it. Before starting a formal claim, please contact us so we can try to solve the problem.

19.General

  • These terms, with the documents they mention, are the whole agreement between you and us about Axiom.
  • If a part of these terms cannot be enforced, the rest stays in effect.
  • If we do not enforce a right right away, we have not given it up.
  • You may not transfer these terms to someone else without our consent. We may transfer them as part of a merger, sale or reorganization, and your rights will not be reduced as a result.
  • These terms are written in English.

20.Contact

Nuare Studio Inc., British Columbia, Canada. We handle all contact by email. For questions about these terms, billing or your account, write to us.

support@aiaxiom.app